People Skills...
Below are our articles on the subject of People Skills. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
Dealing with Difficult Staff
It is never pleasant having to deal with problem staff, but it is an important part of a manager’s job so do not put it off....
How a Manager Dissolves Conflict
By stepping in to resolve disputes, a manager can diffuse anger and get every member of their team pulling in the right direction once more....
How to Select the Right Staff
Recruiting employees who can fit into a team and make a real contribute to a company is a challenge for managers, but it is an opportunity too....