Team Building Basics...
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Are you Ready for Management?
Having confidence and charisma will help and shrinking violets need not apply, but a lot of the skills a manager needs can be taught....

Basic Crisis Management for Business
Unplanned events can result in a business losing customers or going out of business, so take steps to minimise the potential impact of a crisis....

Become a Better Manager
Follow some straightforward rules to become a better manager, as even the best in the business can find a little room for improvement....

Building Employee Loyalty Through Open Communication
Open communication between managers and employees is the number one factor towards creating a successful and smooth running working environment, and can also boost productivity....

Choosing a Team Building Exercise
A manager must identify where his team needs to improve before he can choose a team building event that will deliver the required change....

Conducting Meetings as a Manager
A manager has to take time to plan and prepare meetings and work to keep discussions focused if he is to get the results he craves....

Creating a Positive Working Environment
A positive working environment can motivate staff to deliver results and creating one takes little effort on the part of a manager....

Dealing with Difficult Staff
It is never pleasant having to deal with problem staff, but it is an important part of a manager’s job so do not put it off....

Dealing with Risks as a Manager
It's not possible to avoid all risk, but by implementing an effective risk management strategy a manager can minimise disruption to a business....

Embrace Diversity as a Manager
A manager must embrace the diversity within his team to capitalise on the strengths of each employee, but this is a real challenge for many....

Evaluating Staff Performance
Appraising staff can allow a manager to reward successes, identify problems and set performance and development targets for the future that will impact on business results....

FAQ: Managers and Office Politics
Office politics are no longer about underhanded business tactics and good managers should be able to recognise when an employee uses office politics in a constructive manner....

Find the Right Job for Your Staff
More work gets done when people are given jobs they have a talent and passion for, so a manager has to think carefully when delegating tasks....

Five Management Cliches to Avoid
Avoiding business clichés can be an impossible task during the day to day running of an office but there are certain management clichés that can harm a manager's image....

Gaining Staff Co-operation
Managers who phrase requests positively and specify the benefits for others can inspire loyalty and action from employees and gain their co-operation....

Gaining the Trust of Your Staff
It is easier for a trustworthy manager who has a reputation for honesty to be influential and get their ideas across to staff....

Gauging Business Performance
A manager has to be able to define and measure the progress that has been made towards the goals they have set for themselves and their team....

Handling Staff Performance Problems
If an employee's performance falls short of what is expected, a manager has to explore the reasons for the problem and look for solutions....

How a Manager can Encourage Teamwork
Peers are often the best advisers to their colleagues, so a manager should help staff to realise how much they can learn from one another....

How a Manager Dissolves Conflict
By stepping in to resolve disputes, a manager can diffuse anger and get every member of their team pulling in the right direction once more....

How I Became a Fan of Team Building Events
It is easy to dismiss team building exercises as a waste of time, but those who give them a try often feel differently....

How to Build a Team amongst Your Staff
Close working relationships can be forged when employees solve problems together, so set staff challenging goals to be achieved as a team....

How to Build a Winning Team
Employing the right people is a good start, but there is a lot more a manager can do to build a winning team....

How to Develop Leadership Traits
Good leaders are not born but made through training and experience, so any manager with the desire and willpower can become an effective leader....

How to Empower Staff by Delegating
By delegating work and authority, a manager can reduce his workload, motivate his workforce and allow employees to learn and grow....

How to Handle Job Interviews
By preparing thoroughly for an interview, a manager can then concentrate on collecting the quality information needed to assess each candidate....

How to Motivate Individuals
People are motivated to do what they like doing, so the best managers take time to get to know team members better and assign suitable tasks....

How to Select the Right Staff
Recruiting employees who can fit into a team and make a real contribute to a company is a challenge for managers, but it is an opportunity too....

How to Speak in Public
There are many simple-to-master techniques that can make public speaking less daunting, and even those who do not like public speaking can improve....

How to Win Over an Audience
A lively presentation style and expressive body language, can help a manager to inspire and persuade an audience and get their ideas accepted....

I Overcame the Odds as a New Manager: A Case Study
New managers can find wining the respect and loyalty of employees to be a daunting task but staying flexible when it comes to management style can be beneficial....

Influencing Staff Teams
By being firm yet flexible, building a rapport and creating mutual respect, a manager can exert influence and gain the backing of their team....

Leading by Example
If a manager leads by example and is a role model for employees, they can inspire a team to pull together and deliver a better level of service....

Looking the Part as a Manager
A manager has to dress for success, as it has been shown that form their first impressions within three minutes of meeting someone....

Managers Should Plan Ahead
Planning is the key to a successful project, so the first thing a manager should do when undertaking any kind of project is create a plan....

Owning Up to Mistakes as a Manager
All managers make mistakes, but by owning up to them and trying to put them right a manager can retain the trust and respect of his colleagues....

Problem Solving for Managers
The best managers anticipate where and when problems may pop up and start to search for possible solutions before the problems become urgent....

Quiz: Are You a Good Public Speaker?
Take this quiz to see whether you are a good public speaker and to highlight any areas that need improvement....

Quiz: Are You Managing Business Risk Effectively?
If you don't manage risks, unforeseen events could cost your business money. Take this quiz for a rating and advice for improvement....

Quiz: Can You Manage Conflict?
Take this quiz to find out how good you are at managing conflict within your organisation and to receive advice about how to do this more effectively....

Quiz: How Stressed Are You?
Take this test to find out whether you are stressed at work. If you can spare the time, that is!...

Quiz: How Well Do You Manage Your Staff?
This quiz tests how effective you are as a manager, and can help to highlight any skills that you need to brush up on....

Relieve the Stress of a Managerial Role
A little stress at work is a good thing, but too much can damage a manager's health so use techniques to reduce feelings of anxiety....

Resolving Conflict Within a Team
Conflict within a team can be a driving force if managed well, but if managed poorly a climate of suspicion and distrust can develop....

Running a Team Building Event
Running an in-house team building event can be a cheaper option, but plenty of organisation is required to make the event a hit....

Selling a Proposal to Staff
A manager should take time to develop a proposal and plan how potential obstacles can be overcome before selling their ideas to staff....

Setting Targets for Staff
Aim high when setting targets for employees and focus on what would be ideal rather than what is being achieved at present....

Staff Rewards for Success
A reward scheme can motivate employees, lead to greater job satisfaction and inspire staff to strive for even greater success in the future....

Standing Up to the Boss
It's a manager’s responsibility to be honest with their boss and to tell them what they really think, especially when they disagree with the person in charge....

Strategies to Increase Market Share
A manager must work to ensure their company gets the most out of its marketplace by looking at strategies to increase market share and aid growth....

Team Building Basics
By studying how individuals, groups and teams work, a manager can enhance his ability to help teams work together more effectively....

Team Building Exercise Pitfalls
Those managers who take time to plan a team building exercise and think it through carefully can avoid most of the common mistakes....

Team Leadership Skills
A team leader has to bring together diverse talents, define goals, harmonise efforts and manage the relationships between team members....

The Advantages of Being a Manager
Money, power and prestige, the very definition of success for many, can await those who take the first step into management....

The Disadvantages of Being a Manager
Management is not the right career path for everyone, so have a close look at the down sides before rushing into a new job....

Understanding Team Dynamics
Team dynamics can have a strong influence on how a team reacts, behaves and informs, so a manager must be able to identify these forces....

What Style of Management Do You Exhibit?
A successful manager will be able to recognise the advantage of changing their management style when dealing with different employees in order to maximise productivity and harmony in the workplace....

Why Employees Mistrust Management Talk
Incomprehensible management talk has become second nature to some managers, and what is supposedly a communications tool use has led to mistrust and confusion in the workplace....